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4 KRAs of an Information Technology Specialist

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Unless it sells ice to eskimos, every business requires an Information Technology Specialist to help it make effective use of available information technology systems. Their common KRAs (Key Result Areas) include maintaining and designing the technology infrastructure the organization needs to achieve its operating objectives. In addition, Information Technology Specialists are also required to manage relationships with third-party vendors, train end-users, and facilitate hardware and software buying decisions. In a nutshell, they play four key roles in every organization. Let’s take a look. 1. Hardware and Software Support An IT specialist is required to set up and maintain the hardware…