Prepping for an Administrative Assistant Interview? By Shana Alegria, CSP
Administrative assistants play a key role in ensuring the efficient operations of a company. They not only act as a support system, but also help organizations in propel towards success. Given the importance of administrative assistants, most employers look for professionals with sound interpersonal skills. If you are an administrative professional preparing for an interview, this post is a must-read.
For every administrative professional, it is important to have command over the three ‘Ts’ of the industry – terminology, trends, and technology. An administrative assistant is expected to be able to articulate the terminology used in their specific industry and should be up to date with the latest industry trends.
General Computer Skills
Companies expect administrative assistants not only to be tech-savvy but also to be well-versed with their most-used programs. Since administrative assistants are responsible for preparing business correspondence, agendas and presentations, knowing how to use MS Office and conduct virtual meetings is absolutely imperative.
Understanding of Social Media
For many companies, social media marketing is the ‘big thing’ and must be leveraged at all levels. So it’s important for administrative assistants to have a strong hold on social media marketing. Many smaller companies expect administrative assistants to handle their social media accounts too. Your knowledge of social media can help your employer build an online presence, which is critical for staying ahead in today’s internet-driven world.
Effective Communication Skills
Excellent communication skills are a prerequisite for any administrative assistant job. As administrative professionals are the first point-of-contact for clients, customers, and vendors, they should be able to communicate clearly both verbally and in writing. An administrative assistant should be able to listen, understand, and accurately relay the information to the concerned person.
Companies are always in the search of administrative assistants who can find ways to make the most of the available resources and save money at an organizational level. As administrative assistants are sometimes responsible for taking care of some of the company’s day-to-day operations, choosing vendors and negotiating the contract-they should be able to cut unnecessary expenses. Proposing different ways to optimize resources or providing various cost-cutting solutions can help you make yourself indispensable for a prospective employer.
Ability to Work Under Pressure
To be an administrative assistant, you could be required to make quick decisions and take immediate actions. You may also have to travel an extra mile to resolve unexpected problems in a limited timeframe. So it’s important for a good administrative assistant to practice emotional intelligence and make sure that they communicate effectively and professionally with colleagues and clients, no matter the circumstances.
As business administration is a rewarding career avenue, so emphasize these skills in your interview. We hope the post helps you improve your skills and get the gig. If you are looking for a job for an administrative assistant, the team at Delta Dallas can help. To learn more about how we can help, fill out our contact form or simply call (972) 788-2300.